Ecommerce audit
An end-to-end review of channels, customer journey, marketing, catalogue, stock, reporting and team responsibilities.
Strategy and operations
Ecommerce consultancy grounded in day-to-day operations
Turn disconnected channel data and operational pressure into a focused commercial roadmap your team can execute.
The commercial view
Many ecommerce problems look like marketing problems on the surface. The real constraint may be stock, margin, product data, site conversion, team ownership or a channel mix that has grown without a clear plan.
Our consultancy connects those decisions. We combine strategic review with operating experience across Amazon, Shopify, marketplaces, advertising and international growth, then translate the findings into a prioritised plan.
Scope
What we can take ownership of.
The exact engagement is agreed around your biggest constraints, internal team and commercial priorities.
Channel strategy
A clearer role for Shopify, Amazon and other marketplaces based on customers, economics and operational readiness.
Profitability review
Analysis of the drivers behind contribution, including advertising, fees, pricing, promotions, conversion and returns.
Operational roadmap
Prioritised changes to processes, systems, product data, customer service and reporting.
Growth planning
A practical sequence for new products, markets, channels and campaigns with dependencies made visible.
Leadership support
Ongoing guidance for owners, ecommerce leads and teams responsible for delivering the plan.
Approach
From diagnosis to measurable progress.
- 1
Listen
We understand the commercial goals, pressures, constraints and existing team view.
- 2
Investigate
We review data, journeys, operations and ownership to find the underlying constraints.
- 3
Decide
Recommendations are ranked by impact, confidence, effort and dependency.
- 4
Support
We can advise your team, lead selected workstreams or move into hands-on delivery.
Good fit
This service is designed for:
- Businesses whose ecommerce growth has stalled
- Leadership teams without a joined-up channel view
- Brands preparing for a major platform or marketplace decision
- Retailers that need a practical plan before hiring or investing
What is included in an ecommerce consultancy project?
The scope can cover strategy, channel performance, website conversion, marketplaces, advertising, product data, inventory, reporting, processes and team responsibilities. We focus the review around the decisions you need to make.
Do you only provide recommendations?
No. We can provide a focused audit and roadmap, support your existing team during implementation or take responsibility for selected ecommerce workstreams.
Can you review ecommerce profitability, not just revenue?
Yes. We examine the connected drivers of contribution, including margin, fees, advertising, conversion, pricing, promotions, returns and stock availability where the data is available.
Who is ecommerce consultancy best suited to?
It is most useful when a brand has several competing priorities, unclear ownership or a significant decision to make and needs an experienced, independent commercial view.
Ready to scale?
Let's build it together.
Book a free 30-minute consultation. We'll audit your current setup and map out the highest-leverage moves.